Please read these terms and conditions carefully before using Our Service.
Digital Products Terms and Conditions
Introduction
Welcome to Phoenixology Ltd’s Knock Knock Booby Milk website (the “Website”).
The Knock Knock Booby Milk website and online course is provided by Phoenixology Ltd, a registered company in England and Wales (Company number 13545622).
The registered address is Booksmart Accounting C/O Brown & Co Murley Moss Business Park, Oxenholme Road, Kendal, England, LA9 7RL (referred to herein as “us”, “we”, or “our”).
By accessing and using this Website and the digital services available through it, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please cease using the Website immediately.
This Website requires users to be at least 18 years old. By using this Website and accepting these terms, you confirm that you are at least 18 years of age.
If you wish to access the content and are under 18 years of age, please contact us.
If you need to contact us, you can do so by emailing knockknockboobymilk@gmail.com or phoenixologyltd@gmail.com
Privacy
All information you provide is governed by our Privacy Policy, available here: https://knockknockboobymilk.com/privacy-policyPrivacy Policy
By using our Website and submitting information to us, you agree to the terms of our Privacy Policy
Website and Course Content
We do not warrant or guarantee the accuracy, timeliness, performance, completeness, or suitability of the information and materials found on this Website for any purpose. The content may be updated or modified without notice. While we strive for accuracy, we disclaim liability for any inaccuracies or errors to the fullest extent permissible by law.
Any use of materials or information on the Website is at your own risk, and you are responsible for ensuring that any products, services, or information available through this Website meet your specific requirements.
You will get lifetime access to this course. Lifetime access means a one-time payment gives you ongoing access to the digital product, including future updates, with no subscription fees, for as long as the product and platform remain available.
By placing your order, you confirm that you’ve read and agreed to our Terms & Conditions.
Account Creation
When creating an account, you guarantee that all information you provide is accurate and complete at the time of registration and remains so during your use of the Website. You agree to promptly update your details if they change.
Where your account is protected by a password, it is your responsibility to keep it confidential. You are liable for any activities conducted under your account. We reserve the right to suspend or terminate any account immediately, at our discretion, if it is used in a way that breaches these terms or is otherwise inappropriate.
You can delete your account by using any available account deletion features or by contacting us at knockknockboobymilk@gmail.com or phoenixologyltd@gmail.com
Intellectual Property
Unless otherwise specified in a specific product’s description or specific terms, we or our affiliates own the intellectual property rights in all content available through this Website, including digital materials. You may not share, distribute, resell, or make the content available to third parties unless we provide you with express permission. Any unauthorised use may result in legal action.
By uploading or contributing content to the Website, you grant us a non-exclusive, royalty-free, worldwide licence to use, display, and store that content solely for the purpose of operating the Website and delivering services to you. You retain ownership of any intellectual property rights in your content. We reserve the right to remove or refuse any user-generated content. You agree to indemnify us for any loss arising from user-generated content you upload or post to our Website.
Orders, Payment Processing, and Purchase Terms
Placing an Order
When you place an order or subscribe to our digital services on our Website (such as purchasing access to online materials or subscribing to any SaaS services available from our Website), you make an offer to purchase those services in accordance with these terms. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
Payment Processing
Payment for digital services must be made at the time of order using the available payment methods listed on our Website.
All prices are stated in the currency specified at checkout, and where VAT or sales tax is applicable, it will be clearly indicated at checkout.
Payments are processed through our secure payment gateway partner, details of whom are provided at checkout. By making a purchase, you also agree to their terms and conditions.
You confirm all payment details you provide are accurate and that you are authorised to use the chosen payment method.
Order Acceptance and Contract Formation
A contract for the provision of digital services is formed only when we confirm your order (for example, by sending you a confirmation email). Before that point, your order is non-binding. However, if there is a pricing or service description error, we may cancel or correct the order and will notify you accordingly.
Electronic Communications
By placing an order, you agree to receive communications from us electronically regarding your order and about our services.
Consumer Rights
Where you are purchasing services from us as a consumer (as defined by the Consumer Rights Act 2015), you are entitled to certain statutory rights. If there is an issue or if your statutory consumer rights are not met, please contact us at phoenixologyltd@gmail.com or knockknockboobymilk@gmail.com
Nothing in these terms will limit your statutory rights.
Distance Selling and Your Right to Cancel (Digital Services)
Where you are a consumer, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you may have the right to cancel your contract for digital services within 14 days from the day the contract is formed, unless:
You have explicitly consented to us starting the service or providing access to digital content during the cancellation period; and
You acknowledged that your right to cancel would be lost once the service began or the digital content was accessed (see below)
How to Cancel
To cancel, please contact us at knockknockboobymilk@gmail.com or phoenixologyltd@gmail.com or via the Website within the 14-day period (if applicable). You can (but are not required to) use the Model Cancellation Form at the bottom of these terms.
Refund Policy
Where you are a consumer, if you cancel within 14 days and have not accessed or downloaded the digital content, a full refund will be issued. However, if you have accessed or started using the digital content, you acknowledge that your right to cancel is lost under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and no refund will be issued. Where you are not a consumer, refunds are at our sole discretion.
Promotions and Discount Codes
Any promotions or discount codes offered on the Website may be subject to additional terms outlined at the time of the offer.
We reserve the right to modify, suspend, or discontinue any promotion or discount code without notice.
If any promotions or discount codes become invalid or unenforceable, the remaining provisions remain in full effect.
Failure by us to enforce any provision of these terms does not constitute a waiver.
We may update or amend these terms at any time, and such changes will become effective upon their posting on the Website. It is your responsibility to review these terms regularly.
The creation of these terms and conditions was facilitated by the Legal Foundations platform, available at http://www.legalfoundations.org.uk.
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Model Cancellation Form for Consumers
(Complete and return this form only if you wish to withdraw from the contract – you can also contact us to discuss a return via our website or by emailing us at knockknockboobymilk@gmail.com or phoenixologyltd@gmail.com)
To: Phoenixology Ltd, Booksmart Accounting C/O Brown & Co Murley Moss Business Park, Oxenholme Road, Kendal, England, LA9 7RL
Email: knockknockboobymilk@gmail.com or phoenixologyltd@gmail.com
I/We hereby give notice that I/We cancel my/our contract of sale of the following digital products:
____________________________________________________
Ordered on/received on: _____________________________
Name of consumer(s): _______________________________
Address of consumer(s): _____________________________
Signature of consumer(s) (only if this form is notified on paper):
____________________________________________________
Date: __________________
Knock Knock Booby Milk 